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Teams calling & VoIP

Teams calling and VoIP for Melbourne businesses

Connect your team and customers with business calling that works across the office and remote workplaces.

Business calling should fit the way your team works

Teams calling and VoIP can connect office and remote staff through a planned calling setup. Southcore can help discuss your numbers, devices, connectivity, call flows and support needs before a migration is proposed.

Plan the essentials

Numbers and porting

List current numbers, carriers, contracts and any porting requirements. Keep existing services active until a cutover plan has been agreed.

Call flows

Map reception, teams, voicemail, overflow and after-hours routing. Automated answering can be configured, but it is not the same as staffed 24-hour support.

Connectivity and devices

Review internet reliability, headsets, desk phones and remote-user requirements.

Licensing and ownership

Confirm subscriptions, administration and ongoing support responsibilities in the proposal.

Questions to ask

Which calling features are essential? Who owns the numbers? What happens during an internet outage? What is the rollback plan if a port is delayed?

Explore Microsoft 365 support ↗

Discuss business calling

Choose the services you want to discuss and share your email and phone number. Southcore will follow up about your enquiry; an appointment is arranged separately.

Tell us about your IT needs.
We’ll help you take the next step.

Choose a service, then leave your email and phone number. Southcore will follow up about your enquiry.

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Choose one or more services.

Better IT starts with a conversation.

Tell us what you need. Let’s find a way forward.